Privacy Policy

1. Introduction

BotXfire ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our investment services.

2. Information We Collect

We may collect the following types of personal information:

  • Identification Information: Name, date of birth, government-issued ID

  • Contact Information: Email address, phone number, mailing address

  • Financial Information: Bank account details, income, net worth, investment goals

  • Login Information: Username, password, and security questions

  • Usage Data: IP address, browser type, pages visited, time spent on site

  • Communication Data: Records of communications via email, phone, or chat

3. How We Use Your Information

We may use your personal data to:

  • Provide and manage investment services

  • Verify your identity (KYC/AML compliance)

  • Process transactions and account activities

  • Send account-related notifications and service updates

  • Analyze website usage and improve our services

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal information under the following lawful bases:

  • Your consent

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate interests (e.g., risk management, service improvement)

5. Sharing Your Information

We may share your information with:

  • Regulatory authorities and law enforcement, if required by law

  • Third-party service providers (e.g., payment processors, IT support) under strict confidentiality agreements

  • Professional advisors (e.g., lawyers, auditors) for legal or financial guidance

  • Affiliated companies, where permitted by law

We do not sell or rent your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no system can be 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to provide services and fulfill our legal and regulatory obligations.

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site usage, and for marketing purposes. You can manage your preferences through your browser settings.

10. International Transfers

If we transfer your data outside your home country, we ensure appropriate safeguards are in place to protect your privacy in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting an updated version on our website.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: